Published on Mar, 2024
From the moment we walked into the storefront to book we knew it was going to be an amazing experience. Every employee is super knowledgeable and they made recommendations for our family. Shuttle picked us up right on time and delivered us to base camp. James our guide made sure we felt comfortable operating the sleds and then took us for an amazing ride. He stopped to check in on us and handled any hiccups seamlessly. He added a fun and super cool factor to the tour that the kids loved! They also added on the zipline which had gorgeous views and equally kind and knowledgeable guides that encouraged my reluctant 10yo. We returned at night for Valley Luminea and it was the perfect magical end to the day. Besides being thoroughly exhausted we have no complaints! The add-on packages are a great deal. While there is a warming hut and snacks for purchase, as well as complimentary hot chocolate, I would recommend packing a lunch if you are going to be on site all day.