Free Cancellation
For a full refund, cancel at least 24 hours before the scheduled departure time.
Cancellation Policy
Free Cancellation
June 10100% refund
June 11No refund
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
The Hell's Gate Experience
2 Adults x $67.77
$135.54
Approx Total
$135.54
Inclusions / Exclusions
Mobile ticket
Offered in: English
Guided or Self-Guided Geothermal Walk
Complimentary Māori carving
Bathe in Mud Bath & Sulphur Spas
Food & Drink
Towels & Swimwear
Overview
Spend a few hours experiencing the wonders of Rotorua’s most unique geothermal reserve at Hell’s Gate. Take part in the guided or self-guided interactive geothermal walk, before trying your hand at Maori carving in the interactive carving house. Then indulge in our geothermal mud and sulphur waters, experiencing the healing properties local Maori have been using for centuries. It’s a Rotorua experience you’ll never forget.
Complimentary guided tours depart daily, please see Hell's Gate website for latest departure times.
Itinerary
Hell's Gate Geothermal Reserve & Mud Spa
Combine all three of Hell’s Gate’s most popular experiences with this package. Take part in the guided or self-guided, interactive geothermal walk, before indulging in our geothermal mud baths and sulphur spas. It’s a Rotorua experience you’ll never forget.
Sample Menu
Additional Info
Wheelchair accessible
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Suitable for all physical fitness levels
We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.
Not recommended for travellers with heart problems or other serious medical conditions
The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.
Children are considered those aged 5 -15. Under 4s are free when accompanied by a paying adult.
Free Cancellation
June 10100% refund
June 11No refund
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Total review count and overall rating based on Viator and Tripadvisor reviews
5 stars
196
4 stars
36
3 stars
16
2 stars
4
1 star
1
We perform checks on reviews
We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her
Reviews by TravelOne travelers
Showing 1-5 of 196 reviews with 5 stars
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The walk was really informative and Tee was just amazing. Recounted all the stories that were relevant to the area.
Published on Feb, 2025
This was truly wonderful. Very informative talk/guided tour by Tee. The mud bath was wonderful as was the spa. We had a great time and would highly recommend this place to all.
My family and I had a...
Published on Feb, 2025
My family and I had a wonderful afternoon at Hell's gate. We just loved the mud bath experience and our skins were so soft afterwards. Also got some fun photos during the 30 min you are allowed to stay in the mud bath! Then we soaked in the hot springs for awhile. It wasn't super crowded and the facility managed the guests well. We explored the various thermal pools and the colors were just stunning. Highly recommend!
Hell's Gate Experience
Published on Jan, 2025
The Hell's Gate experience was very enjoyable. The mud bath and sulphur spas were incredibly enjoyable and relaxing. The walk around the entire path showing the mud pots and sulphur pools was very interesting.
Lovely Staff
Published on Jan, 2025
We were worried we would miss the experience given we were delayed by 2 hours waiting for our campervan and then dealing with multiple road closures. Despite arriving over an hour late for our booking, the staff were very pleasant and accommodating. The experience itself is great. We did the self guided option. There is plenty of information around the site and you can move at your pace. The wood carving at the end is a nice touch as well.
walking around the...
Published on Jan, 2025
walking around the circuit with a map and info was great, wasn't sure but did the mud spa and thoroughly enjoyed it
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