Published on Nov, 2024
We booked through a 3rd party website, which made it difficult to communicate well with the tour operators, but Cycle Osaka tried hard to reach me through any communication possible to let us know that our original tour had to be canceled. They were very helpful and accommodating to try to find a time and date that would be best for us to reschedule. Although we didn't get the same tour we initially booked, it ended up being the tour we needed! We went on a shorter 3-hour bike tour with Matt and we were the only party during this time. This 3-hour bike tour was a good amount of time for our first bike ride in Japan. Cycle Osaka opened up a different tour time for my family because we weren't able to attend their earlier time. For this, we are so grateful! Matt was a great tour guide! With only us 2 bikers and Matt biking around, we were able to learn so many interesting historical facts about Osaka. The sights we saw were great, but the biking around the interesting city was the best part. Biking was intimidating but Matt made it easy to follow at a good speed and had many stops to point out for us. I wish I could've taken more pictures or recorded the bike ride, but I was focused on not dying by biking into people or things. We appreciate the effort Cycle Osaka took to work with our schedule! It was a great biking tour and would definitely come by again!