Published on Aug, 2024
From the first moment I contacted Annarita at Taxi Cortina Sci I felt I was in safe, friendly hands. Her communication was excellent and very quick and easy to use via What's App but you can book on their website too. She runs the business with her husband and they are highly organised, very professional and helpful. Nothing was too much trouble and we had a wonderful time. We wish to say we have no affiliation with the company, this is a genuine review of a first time family holiday in the Dolomites. We asked for a transfer to our hotel in Cortina D'Ampezzo, Annarita organised it all. She told us clearly the price and how to pay. Then she explained how she would contact us again the day before our transfer with the details of the driver and car, she did exactly that, followed by details if we needed to cancel or were running late and the telephone number to contact her if we needed it. She also sent a link to make the payment which was requested to be made before the service. Unfortunately, our flight was cancelled last minute and we had to move everything to the following day, Annarita made all the arrangements. As promised our new named driver was there to meet us, he too was friendly, polite and professional. He helped us with our luggage and we paid him by card. The trip to our hotel was a smooth journey and very enjoyable. The car was a minivan, as there were four of us with luggage. It was polished, clean inside and out and of a high standard, comfortable seats and a smooth ride. Being very impressed with the service we had received I reached out to the company again to go on one of their tours, The Lakes of the Dolomites. Despite it being very last minute, Annarita herself agreed to take us. There was no pressure to buy as with some companies, she genuinely wanted us to have a good time and was happy to help facilitate that if asked. We were delighted. We paid in advance by a link she sent us in What's App and it was very easy to do. When we requested timings to the various stops, she provided them and understood our need for one passenger to sit in the front as they were not a good traveller. Nothing was too much trouble. Her instructions when and where to meet were very clear and helpful. On the morning of the tour she was there in advance of our time, waiting for us with a smile. The vehicle was very smart, clean and comfortable, air conditioning was excellent as it was August and very hot. Darkened back windows allowed for privacy and the tour was only for our family as they do not do shared journeys, which was lovely. Bottles of water were provided for us in the door compartments and I noticed freshening wipes were also available if we wished. It was perfect! From the start of the tour to the end, as she drove us smoothly to each site, Annarita answered any questions we asked about the area, culture, mountains and lakes. She had so many interesting facts to tell. She had an itinerary planned but was amazingly flexible if we wanted a little longer (or shorter) at any given place. We didn't feel rushed at all, which you can get with some companies. The whole experience was relaxed and enjoyable from start to finish. She was also kind enough to advise us on other local things to see and do which enriched our time in Cortina. Now we need a transfer at the end of our holiday and Annarita has organise it and we leave today with many happy memories of our time in Cortina.
Thank you very much Annarita and Taxi Cortina Sci.