Published on Apr, 2024
Pickup was prompt, and the drivers texted on arrival. The hotel would not let them come through the gated entrance to the door, but they were very close and easy to find. There were some initial issues, in that we had to pay out of pocket for access fees to the protected area, entrance to Wadi el-Hitan, and lunch. When I contacted the tour operator, he was extremely quick to apologize and refund the expenses. In addition, our drivers were attentive and a lot of fun. Despite a language barrier (their English was limited), we were able to communicate effectively. I've also never seen someone have so much fun driving up and down sand dunes to get us to some truly spectacular views. They were good-natured, patient, and flexible. Finally, in addition to the listed activities, they took us sandboarding and to really impressive scenic lookouts! I would use this tour operator again in the future.