All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

From $45.00 per person Lowest Price Guarantee

Select Date and Travelers

You can select up to 15 travelers in total.

Adult (13-99) Minimum: 1, Maximum: 15

Child (4-12) Minimum: 0, Maximum: 15

Infant (0-3) Minimum: 0, Maximum: 15

Book online or call: +1 437 970 2890

Free Cancellation For a full refund, cancel at least 24 hours before the scheduled departure time.

Departure

2 Adults x $114.00

$228.00

Approx Total

$228.00

Private 9/11 All Access Tour

2 Adults x $45.00

$90.00

Approx Total

$90.00

Private 9/11 All Access Tour: Private 9/11 Ground Zero Walking Tour: Museum & One World Observatory Entry

Inclusions / Exclusions

Mobile ticket
Offered in: English
Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC
Self-guided tour of the lobby of Freedom Tower with the film “Voices”
Visit to the meaningful sites of Ground Zero
Moment of reflection at the “Reflecting Absence” fountains
A local guide who shares stories about their personal connection to 9/11
Skip-the-line ticket for the 9/11 Museum, featuring historic artifacts, art, and themed exhibits

Gratuities

Overview

This deeply personal tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. The historic church was miraculously unharmed when the Twin Towers fell. You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest man-made waterfalls on the continent. Your guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath. Afterward, visit the 9/11 Museum with your skip-the-line ticket for a self-guided tour of the exhibits and artifacts. Next, walk over to Freedom Tower, and in the lobby, you can watch "Voices," a film about the Twin Towers and Freedom Tower, before riding the SkyPod elevator 1,250 feet up. Visit the tri-level One World Observatory for panoramic views of NYC, immersive LED displays, and the See Forever Theater.

Meeting points

Please meet our tour concierge at St. Paul's chapel on Broadway. They will be standing by the gate and will be wearing an orange hat. The chapel is between Fulton and Vesey streets on Broadway.

End point

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Itinerary

St. Paul's Chapel

The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.

15 minutes
N/A

Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will share the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and “Reflecting Absence,” which is the largest man-made waterfall on the continent.

15 minutes
The National 9/11 Memorial & Museum

Skip the line to enter the 9/11 Museum where you’ll take a self-guided tour through the collections of media, memorabilia, historic artifacts, and more.

2 hours
One World Observatory

Ride the "SkyPod" elevator up 1,250 feet to see breathtaking views of Manhattan from This 360-degree observation deck. The deck spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining.

1 hour

Additional Info

Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
Suitable for all physical fitness levels
Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
9/11 Museum policy: You will get a timed entry into the 9/11 Museum. Depending on availability, your ticket may be for immediately after your walking tour conclusion or some time later. The museum reserves the right not to admit you if you are early or late. You cannot re-enter the museum. There is a security checkpoint upon entering the museum. All large bags will need to be left at the coat check. You can bring in food and beverages must consume them in the Atrium level. No flash photography is allowed. No talking on cell phones
Freedom Tower policy: Tickets are only available for a specific date and time and cannot be used at any other time. The date will be the same date as the selected tour date. Typically, the entry time for the 10:30am tour is 2pm; the 1pm tour typically has an entry time of 4:30pm. The actual entry time may vary based on availability. In the case of no availability, you will be notified by the local tour operator to select another date, another tour, or a refund
Also note, in case you are approached by street sellers, they are not affiliated with us.

Free Cancellation

February 05100% refund

February 06No refund

You can cancel up to 24 hours in advance of the experience for a full refund.

For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Traveler Photos

Reviews

4.8

3612 reviews

Total review count and overall rating based on Viator and Tripadvisor reviews

5 stars

3289
4 stars

191
3 stars

64
2 stars

37
1 star

31

We perform checks on reviews

We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her

Reviews by TravelOne travelers

Showing 1-5 of 3289 reviews with 5 stars

Moving and somber tour

Published on Feb, 2025

Patty was an excellent tour guide. She showed us many local around ground zero. She had allot of interesting information that we did not know. Here recommendation of seeing the “Boat” exhibit about 911 was fascinating. Very moving and somber tour

Best of NY

Published on Jan, 2025

Our guide Maya was exceptional, knowledgeable, and very personable. The observation tower was amazing, much more than expected. The memorial was emotional.

Well worth doing

Published on Jan, 2025

Our guide Maya was wonderful - she is a native New Yorker and weaved her personal story about the atrocities of 911 into her mix of world trade centre knowledge in a skillful, respectful and intertwined way. This was by no means a "me, me, me" story. Her knowledge of the area, the development so far and projections was superb and she was interesting and open to any questions. My son and I learned so much about the history of the world trade centre prior to 911 and about the two rememberence pools - that we would never have known without the tour. The museum is sobering. Quietly respectful, allowing each indivudial to find the story of all the planes hijacked that fateful day and sharing information about the brave individuals who lost their lives during, and resulting from the attack. The speed of the lift in the One World Observatory is amazing and the views are wonderful - though the snow fell within 5 mins of us arriving at the top - blanketing the skyline! To sum up - do the tour: The information you glean about the area pre and post 911 is worth it alone but to also see the regeneration, hear about the One World Observatory and future plans gives a greater insight into the resilience of this remarkable place.

9/11 all access pass

Published on Jan, 2025

Maya was the best tour guide!! She shared tons of facts and personal stories about the World Trade Center. I’m not sure how to put into words how Maya made the tour enjoyable with a personal touch of a subject that is heavy and daunting.

great tour

Published on Jan, 2025

marc was a great tour guide. appreciated all his insights and knowledge. did a great job in getting us the information outside but getting us inside due to the cold great tour

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