Published on Aug, 2024
I booked this transfer with Viator after finding out that our agents excursion was fully booked. We had changed the collection time once prior to our excursion which was easy and quick via the online chat. When on our cruise, we found out the night before that we couldn't leave the ship until later than originally planned so I rung Viator to change (10pm in the night) with the excursion booked for 9am the following morning. I was a little worried as it was so late. However, I rung and got through to someone straight away who changed and confirmed our booking with the local agent. They couldn't have been more helpful. When we arrived at the port, our driver was early and the vehicle was luxury, comfortable, spacious, clean and fully air conditioned. The driver was friendly and knowledgeable about the local area, sharing some facts and recommendations. He was also on time picking us up with regular communication via what's app about pick up time. I can't recommend them highly enough and I would much rather travel like this than on a crammed, stuffy, non air conditioned bus for the same money with the travel company!! Thanks Viator