The centre is open every day from 8.30am. Â Please set aside at least 1-2 hours for your visit.Â
A free takeaway learning booklet is provided at no extra charge. Â All tickets purchased are valid for 48 hours. This means guests can come in and out of the attraction as often as they like.Â
During your visit, you'll be able to see live kiwi during the day inside the nocturnal house, See live Tuatara, and discover the interactive glacier attraction and storytelling areas/films as well as films and information around NZ's ambitious goal to become predator free by 2050.
You'll also have the option to go behind the scenes on the VIP Backstage Pass Tour rated “highly recommended” by Lonely Planet and Tripadvisor Traveller's Choice Award winner for 2022. A fully guided 40-minute tour behind the scenes to see our kiwi incubation and hatching and Tuatara programmes.
Sample Menu
Additional Info
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children must be accompanied by an adult
Main attraction is wheelchair friendly, but backstage pass tour is not wheelchair accessible
Photography is restricted inside the kiwi nocturnal house but available on the kiwi backstage pass tour
Proof of age require if purchasing a senior ticket (over 65 years of age)
Cafe with food and coffee available to purchase. All major credit cards accepted
Free Cancellation
June 10100% refund
June 11No refund
You can cancel up to 24 hours in advance of the experience for a full refund.
For a full refund, you must cancel at least 24 hours before the experience’s start time.
If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
Any changes made less than 24 hours before the experience’s start time will not be accepted.
Cut-off times are based on the experience’s local time.
This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
Total review count and overall rating based on Viator and Tripadvisor reviews
5 stars
83
4 stars
15
3 stars
8
2 stars
2
1 star
4
We perform checks on reviews
We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her We had a great experience touring New York City with Jonathan. He's a great tour guide and he made it very memorable and enjoyable. The tour was also super informative and I'm glad to have had a great tour guide during my visit in NYC. Would definitely recommend this tour to anyone looking for a tour her
Reviews by TravelOne travelers
Showing 1-5 of 83 reviews with 5 stars
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Very cool endangered species exhibit.
Published on Feb, 2025
It was a pleasure to go through the wildlife exhibit and listen to the discussion about endangered New Zealand species. Very informative and we even got to see a kiwi close-up (red light night vision).
Educational and enjoyable.
Published on Feb, 2025
Our guide Steve was really informative. We learned more than we could possibly have hoped about both the Rowi Kiwi and the tuatara, a creature we had never previously have heard of. We then had a chance to see both creatures. Thoroughly professional and enjoyable.
Friendly and knowledgeable staff
Published on Feb, 2025
Friendly, knowledgeable staff. Nice gift shop with good food and coffee. I had the "invasive rabbit pot pie." You can do your part to reduce invasive rabbits in NZ and have a unique meal.
Worth a visit
Published on Feb, 2025
Great front desk personal. Very informative and friendly.
48 hour pass so you can wander back in anytime to see the 2 Kiwi , the history of the coast and the Tuatara.
Well worth doing the back stage tour about Kiwi and Tuatara. Our guide was very passionate about her work.
Would highly recommend .
Awesome tour
Published on Feb, 2025
Was an amazing tour , so privileged to see the kiwis , Tuataras and the staff ensured we saw clearly by taking us through with the infrared torch . Also making sure we took our time to take in the smells .
The front counter gentleman was very informative and friendly , he does an awesome job .
The back stage part of the tour was very good and the guide was so passionate and enthusiastic. .
We learnt so much
Fully recommend the full tour for value and experience
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