Published on Mar, 2023
The day started out with "challenges" which ruined the first part of our day. 1) The driver was extremely late!!! We were told 6;30AM, he didn't arrive until 7:45. Our driver had to drive very fast and carelessly to try to make up time, which did not happen. 2) our driver stopped once to use a bathroom, then again for "buckets of gas" which put us behind again! 3)Our tour guide, who was an alcoholic, was drinking a bottle of liquor in the van with us. He was good, but had to keep apologizing that our tour was less than 20 minutes. 4) We were rushed through a place we would have loved to actually "spend time," and PAID to spend time., But could not! 5) Our alcoholic tour guide got us to the dock for our catamaran trip and said he would meet us there upon our arrival back on shore, he was not there, there was no van to pick us fop to return us to our resort, we were left for the boat operators to take care of. Thankfully, they stayed with us, found us a bar to sit at until they found us a ride back to our resort. We were fortunate a tour bus had 8 open seats for us to take. In summary, we thoroughly enjoyed the boat and catamaran trip and would do it again, but will never again use Viator, a very unorganized tour company!