Published on Feb, 2025
I stumbled onto Macau Explorer Travel from a friend’s reference to help construct a Macau experience for my overseas friends. Let me first say that their responsiveness has been nothing short of professional and timely. Working through the convenience of WhatsApp messages with an occasional phone call, I was able to finalize a bespoke Macau experience for my visiting friends. Macau Explorer Travel were extraordinarily helpful and understood the full concept of the experience. Working completely via the online platform - I must amidst that I had reservations about the need for me to pay in full well prior to the trip. However - I was comforted after speaking to friends who’ve used the company with great satisfaction.
On the day of the tour, the contact was the designated tour guide, Ms Cheryl. Let me say upfront that she was the ‘icing’ on the cake! She, in conjunction with the company arrangements, ensured a smooth pick-up of my friends at the border and escorted them on a well paced, incredibly informative and personal journey through the streets and sights of old Macau. My friends had nothing but accolades for Ms Cheryl’s work.
These friends are all seniors and the value-add from Ms Cheryl is her ability to attune and empathize with the needs of a senior group. Her routing, historical stories, and tempo spoke of comfort, quality with the intent to immerse the travelers in the rich history of Macau. In closing, Macau Explorer Travel’s arrangement, touch and responsiveness elevates them to a 5-Star company - but it was Ms Cheryl’s touch that made the experience ‘alive!’ This is a winning combination.
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