Published on Nov, 2022
My wife & I travel extensively and thoroughly research our local trips in advance. For our trip to Tierra del Fuego, Kaitek Viajes stood out for the variety of choices and recommendations. It was a very good decision to use them. The trip was top class and is to be highly recommended for the scenery of T del F and ADVENTURE. However, our choice was not without some drama and was entirely my fault. I booked what I thought was a private tour and when the 4x4 came to pick us up at our hotel there were others on board. Being of a stubborn nature, I refused to get on and they had no choice but to continue without us. Only then did I discover that I had in fact booked a shared tour and not a private one. I proceeded to the offices and embarrassingly explained my misunderstanding. Despite having forfeited the tour, the office manager Maria did everything to find us an alternative but all tours were booked. Much to our delight Garman, the owner, contacted me and said he did not want us to be disappointed in leaving Ushuaia and arranged a private tour in the afternoon without additional cost. To our delight, Garman and Maria turned up to take us on our much-anticipated tour, in their free time. In addition to the normal route, they ventured to other areas not scheduled to ensure we got the most out of our visit. I was very fortunate I made this mistake. They were both delightful company and gave a tremendous end to a two-week stay in Argentina. This review may sound long-winded but I want travellers to know the quality and excellence of the people who run this company. Such people deserve to be supported in order to maintain the highest of standards, especially also as what they offer by way of tours is 5* plus. Thank you guys for a memorable visit to Ushuaia.