Published on Feb, 2025
This was the most amazing trip! From the people working the front desk (so friendly even that early in the morning), to our guide Carlos(friendly and knowledgeable), and our boat captain JJ(very knowledgeable and a great scout from the boat for manatees) everything about this day was amazing. Carlos and JJ knew the best spots to possibly see the manatees. While nothing is a guarantee with viewing wildlife, they set us up for the best possible outcome. We lucked out big time with seeing an area with 10 manatees, and several other spots around there with individuals. On the way back to the boat, we lucked out and had a group of three (male, female, and baby) swim up and get a good look at us. Carlos was also vigilant about the conditions of the manatees, and called in a sick looking manatee right away. The care and consideration the crew showed, proved how much they value the well being of the manatees. We will definitely have to come back and bring the kids! The heated boat was the way to go, as the trip back would have been cold without it. They get 11/10 stars from me!