Published on May, 2024

Our guide Molly met us in front of our hotel prompt and on time. Our driver was already outside waiting for us when it was time to leave. Our ride to the Panda research center was quick and short. Molly was a great guide. She took us on paths away from the crowds, so at times we felt like we were the only ones walking around the park! She took us to most exhibits before the pandas have been released, so we were front and center waiting. She knew when to tell us to move on to see other Pandas. We were planning to only see 2 exhibits, but she took us to a 3rd one because she saw how much we were enjoying ourselves. She even took us over to a newly opened pavilion where we got to sip some coffee and watch the pandas as they walked around. Lily was on the other end to communicate with us and she was prompt and very professional! The afternoon was filled with a delicious hot pot lunch and a tour of the city. We got to People's Park and enjoyed the afternoon tea sharing stories with Molly. The most interesting part was the match making square, we had the best time walking around with Molly as she read us the resumes!

Published on May, 2024

Amazing day absolutely loved the close up with the pandas. The guide Molly was very knowledgeable and helpful. Memories to last a lifetime .

Published on May, 2021

Great Tour by Susan! Seamless entry to the Panda Research base, wonderful hot pot meal, very helpful pointing out details of the wide and narrow alleys and helping locate specific souvenirs and gifts, awesome seats to the opera. Made for a wonderful way to see all of Chengdu in a day!

Published on Apr, 2018

It is not possible to find a better tour operator in Chengdu than Lily or a better tour guide than Kan. My husband and I were thrilled with our 2 days with Kan + driver. I am disabled and need a wheelchair. Lily worked with me extensively by email to plan outings that suited our interests and that were within my capability. The vehicle provided accommodated my wheelchair and our tour guide, Kan, and our driver were extremely accommodating of my physical limitations. On the first day, we did a tour of Du Fu Cottage and Kuanzhai Alley. On the second day, we visited the Panda Breeding Base in the morning and then drove out to Leshan Giant Buddha in the afternoon. Both days were splendid and exceeded my very high expectations. Kan is very knowledgeable, informative and organized. She took very good care of us and when we said goodbye at the end of the second day it felt like parting with a close friend. My only regret is that I neglected to inform Lily of my highly restricted medical diet. This proved to be quite a challenge for Kan for lunch in Kuanzhai Alley, but she worked with me and worked with Lily by phone to figure out a place where I could get something that I could eat. In the end, Lily agreed for us to eat at a more expensive restaurant for no extra charge; I let them know that I was willing to pay extra. Our 2 days with Kan were quite perfect and an experience we will always remember fondly. Thank you, Lily & Kan!

Published on Apr, 2018

We were picked up promptly by our guide, Penny. Penny had a great sense of humour and made the whole day so worthwhile. The pandas were adorable, the lunch was a true feast, the garden and monastery were fantastic and the walk through the marketplace was amazing. This was definitely something I would recommend anyone do. I had two children (young teenagers) and we were all entertained and involved for the whole day. Penny took her time with us. We did not feel rushed anywhere and had all the information and help bartering we could possibly have needed.