Thank You for Traveling With Us – Now Tell Us How We Did
We hope you had a safe and enjoyable trip. Your feedback is incredibly important to us and helps improve our service for future travelers just like you.

Recent Feedback

feedback image

Nayan Shah - United States of America

Hakone, Tokyo, Kyoto, Osaka, Hiroshima

Overall Experience
Trip Planning
Accommodations
Ground Support

We recently completed our trip to Japan in April 2025. We used TravelOne services to plan and book this trip. Right from the beginning, TravelOne helped us with the planning all aspects our trip from hotels, ground transfers, sightseeing and restaurant recommendations. Our driver guides for Tokyo (Yuki), Kyoto/Osaka (Nobu) and Hiroshima (Remi)  were extremely knowledgeable and took care of us throughout the day. They were always on time and customized the trip according to our needs. Working with TravelOne took the stress out and we were able to focus on enjoying the trip. We plan to use TravelOne services again and highly recommend this for your future trip as well.

feedback image

Jignesh - India

Tokyo, Kyoto, Hakone, Osaka, Mount Fuji, Nara

Overall Experience
Trip Planning
Accommodations
Ground Support
Flight Arrangements

feedback image

Mahavir Jain - Singapore

Hakone, Kyoto, Tokyo, Mount Fuji

Overall Experience
Trip Planning
Accommodations
Ground Support
Flight Arrangements
Cruise Experience

Overall it was a fantastic holiday for us, i can say very memorable trip for all of us. Time was just perfect, not too cold and not too hot, very pleasant. Every city was difference experience.

feedback image

Maharshi Narielwala - India

Hakone, Kyoto, Tokyo, Mount Fuji, Nara

Overall Experience
Trip Planning
Accommodations
Ground Support
Cruise Experience

Tours & Activities Reviews

feedback image

Best ever!

Wow! We do cycling tours every where we go all around the world. This is the best tour with the best guide/hosts Princiliaro & SJ that we have ever had. Great day! Highly recommend.

feedback image

A wonderful multi racial and cultural journey

Arul was prompt and polite which made me feel welcome and safe on my own. Travelling in a private tour meant that accessing temples and China town bustling areas was not a problem. I was interested in the way the various waves of traders and nations were able to live and support each other (Portuguese, Chinese, Indian and British). Beautiful sights and buildings.

feedback image

Very strict cancellation...

Very strict cancellation policy. I reached out as I had injured my ankle badly and was unable to attend. I had been to hospital and had a medical letter. I received no refund.

feedback image

Fabulous Day Exploring Some of KL’s sites

I booked this trip through my hotel website on the afternoon before the tour. The booking was easy. My cheerful and knowledgeable driver, Joe, was amazing. He touched base with me the night before and the day of my trip to provide info on what to bring for the day. At each stop he guided me to a starting point then gave me the freedom to explore each site. I recommend taking a towel so you can dangle your feet in the spring and also use it if you choose to wade in the water at the falls. Get ready for some steps at the falls and Batu Caves. You’ll see quite a few monkeys, too!!! Overall GREAT day!!! Ask for Joe when you book your tour.

feedback image

great tour as a private couple with some extra highlights

Great and personalized experience with our guide, who pick up us at the crusade ship harbour , very fluent in english and a good knowledge about the region and people in the area. She showed us also some extra highlights, we realized, that she is quite proud of her country.

feedback image

Know where you are

Learnt so much .not only my teenager boys but also I and my wife had so many interesting stories about the place and the country.

feedback image

Good experience

Good experience. We fairly went in the morning and I initially thought the Express Lane was a waste since there was zero line. However, on our way down, the Express Lane definitely paid off since there was a long backlog of people headed down.

feedback image

Great service and outstanding tour

Our tour guide was Balan and he was fantastic. Very informative with a great personality. The tour gave us plenty of time to enjoy the attractions and we are very satisfied. We highly recommend this tour group when you visit Malaysia

feedback image

This is a great sight...

This is a great sight seeing with some simple explanations. Karthy, my private tour guide, gave me many opportunities to connect and to find the richness of local history and culture with conservation efforts in a modern context

feedback image

Excellent tour guide!

I would definitely recommend this tour to everyone. Darwin, our tour guide was knowledgable and has really good english command.

feedback image

A taste of Penang

We had a fantastic evening with Sandy Oh. She was a great host and could tell us everything about the region and its food and culture. Sandy brought us to places off the beaten path and we had a taste of everything! It was even so good, that the next day we visited some of the stalls again for a second round! 10/10 would recommend

feedback image

Key point of KL tour

Our guide was Kumar and he was really nice and professional. Thanks to his effort and driving, short sightseeing seeing of KL was possible. Car taking is essential in this hot country.

feedback image

Great flexible experience

Was in Kuala Lumpur for work and had limited time to sight see. Booked this tour with a friendly colleague. Tour guide was helpful and patience, we were able to customise on the day. Was a great day.

feedback image

Lovely day out with Ram

A great day that condenses a lot of Cameron Highlands' main attractions. My guide, Ram, was brilliant. Highly informative and very friendly. We stopped to get coffee in the morning as it was an early start and he was very accommodating throughout the day. Would highly recommend

feedback image

Will skip

Miscommunication on the pick up location and waited a long time. The tour was not worth on what we paid for.

feedback image

Loved the feeding of all the animals.

A fantastic day with each activity a pleasure. Our guide Sara was wonderful, very informative and attentive. We enjoyed feeding the elephants and deer and the visit to the caves was impressive.

feedback image

Unique experience

As a person who prefers fancy places, it was a complete new experience for me and the one that took my interest the most. Thanks to Stephen we learnt a lot about Malaysian cuisine and culture and had the food you can’t try elsewhere. Recommended for solo travellers like myself

feedback image

Nice trip in Malaysia

Tour guide balan is nice and friendly. He is also funny. He introduced much information about Malaysia’s culture and history in an interesting way.

feedback image

Frasers Hill? Expect disappointment.

Less than 2 hours spent with the birding guide, Durai. Should have been at least 4. He spent more time calling birds with his one call and visiting feeding sites instead of seeking what was present. We saw and identified more birds than he did! His constant bird calling was an irritant and masked what birds were around. He moved ahead of us at all times and we seemed like an inconvenience. The “Allen’s Water” was nothing other than a large pond in Frasers Hill which we weren’t shown anyway. We were then sent with the taxi driver to a “waterfall” some 9km away. That was a joke, a trickle of water. The transport to and from KL was in a local taxi, and if you like a game of driver dare, then you’ll have fun with that. I think Frasers Hill could be an amazing birding hotspot, it is, currently, reminiscent of a run down ghost town and for the extortionate money I spent on this trip, it was a huge disappointment.

feedback image

This was one of the best...

This was one of the best experiences I had in Langkawi. Would highly recommend everyone visiting Langkawi to do this. Our guide Ari was amazing, made the whole experience unforgettable!

TravelOne – Malaysia Trip Review