Recent Feedback
Nayan Shah - United States of America
Hakone, Tokyo, Kyoto, Osaka, Hiroshima
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We recently completed our trip to Japan in April 2025. We used TravelOne services to plan and book this trip. Right from the beginning, TravelOne helped us with the planning all aspects our trip from hotels, ground transfers, sightseeing and restaurant recommendations. Our driver guides for Tokyo (Yuki), Kyoto/Osaka (Nobu) and Hiroshima (Remi) were extremely knowledgeable and took care of us throughout the day. They were always on time and customized the trip according to our needs. Working with TravelOne took the stress out and we were able to focus on enjoying the trip. We plan to use TravelOne services again and highly recommend this for your future trip as well.
Mahavir Jain - Singapore
Hakone, Kyoto, Tokyo, Mount Fuji
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Overall it was a fantastic holiday for us, i can say very memorable trip for all of us. Time was just perfect, not too cold and not too hot, very pleasant. Every city was difference experience.
Tours & Activities Reviews
Beautiful bridges
Leann was a good guide, friendly with a sense of humor. I liked the fact we could explore the cave with her or on our own. She pointed out the mirror image in the water at just the right spot. She provided encouragement when faced with all the steps. The bridges were unbelievable. Breathtaking views from above and what the views were of was great. Bridges were underrated.
Excellent tour and service
This was a great tour. If you don't understand Japanese and like horseracing you will enjoy this tour. They will stay with you and show you how to place a bet using a racing website as information on the horses and all the races. We were from Hawaii and there were also some young girls from Europe. Highly recommend this tour at Tokyo racecourse
Fantastic. An absolute must do
Absolutely spectacular. We had the best weather. Our guide Yuta was wonderful and provided us with the story behind the oilgrimage & the mountain as well as being happy to answer all our questions. He was extremely caring for all people on the trip,young or old. We highly recommend doing the snow walls.
Great experience of...
Great experience of Japanese Geisha dance, singing, and Japanese culture understanding. The tour and show are conducted by a tour lady speaking perfect English. On top of all the best, she sings Opera arias, in powerful and emotional ways. Highly recommended for English speaking only tourists who are seriously interested in learning Japanese culture and enjoying watching Geisha shows.
Dreamy, delicious & electric
Absolutely outstanding. Ken is the best guide! Incredibly knowledgeable, fun, engaging, great with people (all sorts!) and he guided us through a fun and fascinating area, filled with wonderful food and people, businesses old and new. I can’t recommend this tour or this guide enough. We left feeling both like we wanted more and everything again, and yet were completely thrilled and satisfied with a perfect day.
Perfect way to see some cool sites
Really enjoyed this run. My wife gave me this run as part of my birthday present and it was really cool. The guides were really knowledgeable and I definitely visited locations I would have missed visiting solo with the kids. Highly recommend for anyone traveling to Kyoto who wants to experience some cool sites a little differently.
Best Tour Ever!
The Arashiyama E-Bike tour was a fantastic experience! The views were some of the best I’ve seen and Yuki knew all the best spots to go and take photos. Yuki is insanely knowledgeable about Kyoto and the history of Japan. Leaving with plenty of fun facts and recommendations in my pocket. Couldn’t have asked for a better time!
Memorable tour. Highly recommend.
We absolutely loved our time on this pottery tour. From start to finish, it was a thoughtfully curated and enriching experience. Our guide was knowledgeable, friendly, and full of fun insights that added so much depth to the journey. Meeting the potters was a true highlight—each one was kind, welcoming, and had such fascinating stories and craftsmanship to share. The area itself is stunning, with beautiful scenery that made the day even more special. Lunch was delicious and clearly chosen with care, adding to the overall sense that every detail of the tour was well-planned. This is more than just a tour; it’s an inspiring and memorable experience. Highly recommend to anyone looking for something unique and meaningful!
Excellent Private Tour!
Our driver (Abe) and guide (Tarsha) were excellent companions. We were able to see a lot of cultural points of interest, and Tarsha routinely provided us with tidbits of history and general facts. It was also great to have lunch with her and learn more about the locals and traditions. Highly recommended!
Exceeded our expectations
This was absolutely a 10/10 amazing experience. Ayumi was a sweetheart and a pleasure to hang out with. She made us feel like friends that had just come over to laugh and cook together! The setup was great. We learned about the ingredients and some culture, we learned manners and etiquette, learned cooking techniques and more. Cooking was fun and engaging and the end result was a delicious lunch that we could enjoy and also appreciate the work that went into cooking it so we were proud! Ramen and gyoza for the win! Thank you again, Ayumi for a wonderful afternoon of cooking and laughing!
Wonderful personalized tour
Jun did a fantastic job personalizing the tour to our interests. Since it was raining and I injured my knee he adjusted the tour to spend more time in the Tenryu-ji Temple with fewer stairs. Jun explained a lot of the background history of zen buddhism in Japan and its influence from China. The gardens were beautiful and a highlight of our trip. It was very busy in Arashiyama but Jun found a very nice, quiet restaurant for lunch and treated us to the local microbrewery beer as well. Thank you Jun!
Erratic driver arrived late in old van reeked of tobacco smoke
This is one of the worst trip advisor booking I have ever experienced. Key points: 1) the driver was more than 10 minutes late and I could not get hold of the driver because the number given to me by the person named, "SATO" gave a wrong number. 2) When he finally arrived, the van reeked of smoke. We immediately put on our N95 masks. 3) His driving was erratic, and other cards beeped their horns at his several times. 4) After arriving at Ashikaga flower park, he could not understand Japanese that was being spoken to him by the traffic guard, so he asked us to open the window and find out what he is saying. (Remember, we are in Japan. How can a driver not understand Japanese and drive??) 5) On the return home, the driver lamented that he had to driver all the way back to Ashikaga where he lived. His driving was even more erratic and scary. 6) We were scared for our lives with his driving. Please consider all the points above before booking this experience.
Fabulous tour with lovely guides
Fabulous tour with Noto and Nono. We were very lucky to be the only guests on the tour this day. It was so nice not to be part of a large group. Full of history and interesting facts not only about the Meiji Shrine but Japan in general. We had a real conversation with them. They even assisted us get a Suice card at the end of the tour to help us get around on the trains more easily during our stay in Tokyo. Would definitely recommend.
The Best Way to Explore Osaka
We did the full-day Osaka tour and honestly had the best time. Our guide struck the perfect balance between famous sights and local hidden gems—we got to see a side of Osaka we never would’ve found on our own. Everything flowed smoothly, and nothing felt rushed. Great food, fun stories, and super kid-friendly too. My wife and I loved it, and even our little one was smiling all day. Would totally recommend this to anyone visiting Osaka!
Fun and unique
We had an amazing day with Hiro. He took so many great photos and videos of our day visiting the hilltop castles and learning traditional sword fighting. The katana training was a such a fun and unique way to explore Japanese culture and everyone one there made us feel so welcome and part of the class. I’m so happy I found this tour. It created such a great memory for my family! Thank you, Hiro!